Refund policy

At Provision Field, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Return Window

You have 30 days from the date of purchase to return items for a refund or exchange. Items must be unused and in their original packaging to qualify for a return.

How to Initiate a Return

To start a return, please contact our customer service team with your order number. We'll provide you with return shipping instructions and a prepaid shipping label where applicable. Use the contact form provided on our website to request a refund.

Refund Processing

Once we receive and inspect your returned item, we'll process your refund within 5-10 business days. Refunds will be issued to your original payment method.

Non-Returnable Items

Some items may not be eligible for return, including clearance items and final sale merchandise. Please check your order confirmation for any specific return restrictions.

If you have any questions about our return policy, please don't hesitate to reach out to our customer service team.